Plan your Visit
Covid-19 Update: We are open to visitors! Hurrah! We are taking bookings, just select a date from the calendar below. Walk-ups will be accommodated but you might have to wait if we are busy!
Book your tickets by selecting a date from the calendar and following the booking process. Note: if you are booking your crowdfunder reward then select a ticket type and enter your discount code at the end.
By booking you will be agreeing for us to hold your information for Track & Trace. We will keep this information in line with GDPR regulations. Alternatively, on arrival you can either scan the QR code at the entrance or we are more than happy to take your details with good old pen and paper!
Rule of 6 or 2 household limits apply. Please help us maintain social distancing when you visit by sticking to your time slots and using the one way system! Please do not attend if you are experiencing any Covid-19 symptoms.
Walk-ups will be accommodated but our entrance room is quite small so be prepared to wait a little if we look busy inside!
Note: Pollock's Toy Museum is comprised of an 18th and 19th Century building. We have done everything we can to make it safe for your visit but we do ask you to be careful when walking around and take into consideration the uneven surfaces and quirks of old buildings!
*Generally we do provide refunds or exchanges unless there are extenuating circumstances. Please email or call us if you have a concern about your visit or plans have to change!
Wheelchairs: The museum is housed in two historic buildings with many stairs. As such we currently do not have access to the museum for wheelchair users! Sorry about this! You are more than welcome to come into the shop and the entrance room to have a chat about the history of the museum and collection with whoever's behind the desk. We have many wonderful toy theatres on display in the entrance so there's much to discuss. The ground floor is free to enter.
Please note there is a small lip up into the entrance so if you want to discuss coming by, give us a ring first!
Buggies: You can leave your buggy in the entrance of the museum.
We have a shop at the museum which you can enter for free without going around the museum. We sell Toy Theatres, wooden and tin toys, soft animals and many more playful treasures.
Pollocks Toy Museum,
1 Scala Street,
Please note: The Museum is on the corner of Scala
Street and Whitfield Street. The entrance is on Whitfield
Tube: We are located directly behind Goodge Street Tube Station or a short walk from Warren Street Tube Station.
Buses: 29, 24, 73, 390 (getting off at Goodge Street Station).
Walking: We are a short walk from Oxford Street, Warren Street and the British Museum.
Private Tours and Visits
We can accommodate private tours and visits. Please don't hesitate to contact us on .